Repair and Warranty Services (Sony Malaysia)

Self-fix solutions

Having issue with your Sony product? Try fixing your product online with our easy self-help solutions to avoid repair!

Troubleshooting guide:

Chatbot:

You can also use our Chatbot to find solution quickly from frequently used questions for your product support needs

Hours of operation: 24 hours a day, 7 days a week

Repair support

DIY enthusiast? Explore Self Repair Service here.

• Locate nearest Service Centre
• Book TV Home Service
• Service Warranty (After Repair)
• Service and Labour Charges for Consumer products
• Track Repair Status

Warranty

Domestic Warranty:

• Registration for New product purchase in Malaysia
• Service Warranty (After Repair)
• Warranty Information and Period

If you need support to register or deregister your product, please contact us.

Overseas Warranty:

• Tourist Limited Warranty

Extended Warranty (Applicable for TV, Sound Bar, Portable Audio player, Car Audio, Camera, Lens, Gaming Console)

• Price List and How to Purchase
• Terms and Conditions