Registration Notice

    • Please REGISTER your Sony Product for warranty coverage, otherwise repair services will be on a chargeable basis.
    • Additional 3 months warranty period is provided for online registration (except BRAVIA, Projector, and PlayStation).
    • Please keep your ORIGINAL PURCHASE RECEIPT and present it for verification when required. Home service is limited to selected categories only.
    • Below are the products that is not required for warranty registration, kindly retain your original purchase receipt for warranty claim purpose:
      Storage devices, batteries, memory cards, USB flash drive, external hard drives, portable chargers, smartwatches, camera accessories, headphones that do not have a serial number on the unit and some other accessories.
    • Bundled product or accessories will follow the main unit manufacturing warranty period. 
    • Visit https://web.sony-asia.com/my/sign-in/ to register your new product warranty.
    Product Category (Consumer)Standard Warranty PeriodTerms and Conditions
    TelevisionBRAVIA2 yearsGeneral
    Home VideoBlu Ray / DVD / HDD / USB Media player or recorder1 year (extended 3 months when register online)General
    AudioHome Audio; Theater System; Portable Audio; Car Audio1 year (extended 3 months when register online)General
    AudioHeadphone / Earphone1 year warranty for purchase made effective 1st April 2015 (extended 3 months when register online for product with serial number).  
    *Unit purchased prior to 1st April 2015, product warranty only applicable for model with retail price of RM300.00 & above and all XBA series (Purchase receipt is required for warranty claim verification)
    General
    Digital ImagingCyber-shot, Handycam, S-Frame, PrintStation1 year (extended 3 months when register online)General
    Digital SLR/SLT/ NEXDigital SLR Body & Lens Accessory1 year
    (extended 3 months when register online)
    *Including lenses bundled in the standard & twin lens kit. Camera body serial number is needed for warranty claims verification
    General
    Computer, Tablet & PeripheralsVAIO & Tablet1 year
    *(90 days warranty for bundled Accessories including Battery Pack & Power Adaptor)
    General
    ProjectorBusiness Projector3 years manufacturing defect
    2 years prism block
    1 year/ 2000 hours lamp
    General
    ProjectorBusiness Projector (Laser Light Source)3 years manufacturing defect
    2 years prism block
    5 year/ 10,000 hours lamp
    General
    ProjectorHome Projector2 years comprehensive warranty
    1 year/ 2000 hours lamp
    General
    Recording MediaMemory Stick
    SD Memory Card
    5 years or 10 years (for high speed series)
    * Proof of Purchase needed for warranty claims verification.
    Recording Media
    AccessoryUSB Portable Power1 yearNot Applicable
    AccessoryBattery Pack & Battery Charger
    Other Sales Accessories
    No Warranty CoverageNot Applicable
    PlayStationGaming Console1 year standard warranty
    * Please register at http://asia.playstation.com/my
    Playstation
    Sony MobileXperia1 year
    (extended 3 months when register online)
    General