Registration Notice

    • DO REGISTER your Sony Product to get the Sony Product Warranty Coverage, otherwise repair services will be on chargeable basis.
    • Additional 3 months warranty period for on-line registration(except BRAVIA, Projector, PlayStation and XPERIA smartphones & tablets only).
    • Please keep your ORIGINAL PURCHASE RECEIPT and present it for verification when required. Home service is limited to selected categories only.
    • Please refer to the warranty registration card or visit www.sony.com.my/warranty to do your new product warranty registration.
    Product Category (Consumer) Standard Warranty Period Terms and Conditions
    Television
    BRAVIA
    2 years
    General
    Home Video
    Blu Ray / DVD / HDD / USB Media player or recorder
    1 year
    General
    Audio
    Home Audio; Theater System; Portable Audio; Car Audio
    1 year
    General
    Audio
    Headphone / Earphone
    1 year warranty for purchase made effective 1st April 2015. Unit purchased prior to 1st April 2015, product warranty only applicable for model with retail price of RM300.00 & above and all XBA series (Purchase receipt is required for warranty claim verification)
    General
    Digital Imaging
    Cyber-shot, Handycam, S-Frame, PrintStation
    1 year
    General
    Digital SLR/SLT/ NEX
    Digital SLR Body & Lens Accessory
    1 year
    *Including lenses bundled in the standard & twin lens kit. Camera body serial number is needed for warranty claims verification
    General
    Computer, Tablet & Peripherals
    VAIO & Tablet
    1 year
    *(90 days warranty for bundled Accessories including Battery Pack & Power Adaptor)
    General
    Projector
    Business Projector
    3 years manufacturing defect
    2 years prism block
    1 year/ 2000 hours lamp
    General
    Projector
    Business Projector (Laser Light Source)
    3 years manufacturing defect
    2 years prism block
    5 year/ 10,000 hours lamp
    General
    Projector
    Home Projector
    2 years comprehensive warranty
    1 year/ 2000 hours lamp
    General
    Recording Media
    Memory Stick
    SD Memory Card
    5 years or 10 years (for high speed series)
    * Proof of Purchase needed for warranty claims verification.
    Recording Media
    Accessory
    USB Portable Power
    1 year
    Not Applicable
    Accessory
    Battery Pack & Battery Charger
    Other Sales Accessories
    No Warranty Coverage
    Not Applicable
    PlayStation
    Gaming Console
    1 year standard warranty
    * Please register at http://asia.playstation.com/my
    Playstation