Registration Notice
- Please REGISTER your Sony Product for warranty coverage, otherwise repair services will be on a chargeable basis.
- Additional 3 months warranty period is provided for online registration (except BRAVIA, Projector, and PlayStation).
- Please keep your ORIGINAL PURCHASE RECEIPT and present it for verification when required. Home service is limited to selected categories only.
- Below are the products that is not required for warranty registration, kindly retain your original purchase receipt for warranty claim purpose:
Storage devices, batteries, memory cards, USB flash drive, external hard drives, portable chargers, smartwatches, camera accessories, headphones that do not have a serial number on the unit and some other accessories. - Bundled product or accessories will follow the main unit manufacturing warranty period.
- Visit https://web.sony-asia.com/my/sign-in/ to register your new product warranty.
Product Category (Consumer) | Standard Warranty Period | Terms and Conditions | |
---|---|---|---|
Television | BRAVIA | 2 years | General |
Home Video | Blu Ray / DVD / HDD / USB Media player or recorder | 1 year (extended 3 months when register online) | General |
Audio | Home Audio; Theater System; Portable Audio; Car Audio | 1 year (extended 3 months when register online) | General |
Audio | Headphone / Earphone | 1 year warranty for purchase made effective 1st April 2015 (extended 3 months when register online for product with serial number). *Unit purchased prior to 1st April 2015, product warranty only applicable for model with retail price of RM300.00 & above and all XBA series (Purchase receipt is required for warranty claim verification) | General |
Digital Imaging | Cyber-shot, Handycam, S-Frame, PrintStation | 1 year (extended 3 months when register online) | General |
Digital SLR/SLT/ NEX | Digital SLR Body & Lens Accessory | 1 year (extended 3 months when register online) *Including lenses bundled in the standard & twin lens kit. Camera body serial number is needed for warranty claims verification | General |
Computer, Tablet & Peripherals | VAIO & Tablet | 1 year *(90 days warranty for bundled Accessories including Battery Pack & Power Adaptor) | General |
Projector | Business Projector | 3 years manufacturing defect 2 years prism block 1 year/ 2000 hours lamp | General |
Projector | Business Projector (Laser Light Source) | 3 years manufacturing defect 2 years prism block 5 year/ 10,000 hours lamp | General |
Projector | Home Projector | 2 years comprehensive warranty 1 year/ 2000 hours lamp | General |
Recording Media | Memory Stick SD Memory Card | 5 years or 10 years (for high speed series) * Proof of Purchase needed for warranty claims verification. | Recording Media |
Accessory | USB Portable Power | 1 year | Not Applicable |
Accessory | Battery Pack & Battery Charger Other Sales Accessories | No Warranty Coverage | Not Applicable |
PlayStation | Gaming Console | 1 year standard warranty * Please register at http://asia.playstation.com/my | Playstation |
Sony Mobile | Xperia | 1 year (extended 3 months when register online) | General |