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Sony SupportTelevisions & Projectors

LCD TVs (BRAVIA)

    Where is the model name located on my product

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    DownloadsManualsQuestions & Answers

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

    Popular Topics

    • 2019 Sony Smart TV Interactive Guide
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2022 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them
    • 2018 Sony Smart TV Interactive Guide

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Models: 233

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KD-49X7000E
      DownloadsManualsQuestions & Answers
    • KDL-48W650D
      DownloadsManualsQuestions & Answers
    • KDL-42W674A
      DownloadsManualsQuestions & Answers
    • KD-49X7000F
      DownloadsManualsQuestions & Answers
    • KD-55X7000F
      DownloadsManualsQuestions & Answers
    • KD-55X7000E
      DownloadsManualsQuestions & Answers
    • KD-49X7000G
      DownloadsManualsQuestions & Answers
    • KD-65X7000E
      DownloadsManualsQuestions & Answers
    • KDL-40W650D
      DownloadsManualsQuestions & Answers
    • KD-55X7000G
      DownloadsManualsQuestions & Answers

    Important Information

    • Termination of Photo Sharing Plus on Sony 2017 through 2020 BRAVIA Non-Android TVs
    • End of support notification for products using the Windows 7 operating system
    • Notice to owners of BRAVIA KDL-70W850B
    • Termination of Photo Sharing Plus on Sony 2015 through 2016 BRAVIA Android TVs
    • Notice for BRAVIA TV owners: Termination of Asphalt Nitro service on Sony 2015 through 2018 BRAVIA Android TVs
    • Software Update for Enhanced Security – 16th Nov 2018
    • Software Update for Enhanced Security
    • Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D - Updated on 29 Jan 2021
    • Notice for BRAVIA TV owners: Termination of Twitter Service Availability on Sony 2010 through 2016 BRAVIA non-Android TV models
    • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
    • Notice for Free Repair for Customers of Sony BRAVIA LCD TV KD-55X9300D/ KD-65X9300D - Updated on 29th Jul 2022
    • Notice for Sony product owners: Termination of Twitter (Social Viewing) service availability on Sony 2015 – 2017 Android TVs

    Questions & Answers

    How to cast content to your Sony TV

    This video illustrates how easy it is to stream content from various sources, such as your PC, smartphone or mobile device.

    Accessibility for BRAVIA LCD TV

    Learn about visual, hearing and mobility accessibility features
    • Mirror, cast, or display the content or screen of a mobile device on the TV screen
    • BRAVIA TV Troubleshooting Guide
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • The audio and video are out of sync or there is an audio delay.
    • Images that are not saved in the DCIM folder do not appear on the Discover Photo category.
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • What are the compatible HDR formats on my TV (other than Android TV™)?
    • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.

    Video Tutorials

    Learn how to use and know the features of your TV
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      Book, track or maybe even avoid a repair

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