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Sony SupportLCD TVs (BRAVIA)

KD-49X7000G

Included components may vary by country or region of purchase: RMT-TX300P, RMT-TX300E, RMT-TX300T

  • Specifications

All

Firmware / SoftwareManualsQuestions & Answers
Important Information

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Important Information

  • Termination of Photo Sharing Plus on Sony 2017 through 2020 BRAVIA Non-Android TVs
  • End of support notification for products using the Windows 7 operating system
  • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services

Firmware / Software

Looking for Firmware / Software Update of your TV?

Find out where to find and how to update here.

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware update to v1.931 for Asia PacificRelease Date: 07/02/2023
    07/02/2023

Manuals

  • Arabic
  • English
  • French
  • Indonesian
  • Persian
  • Russia
  • Simplified Chinese
  • Thai
  • Traditional Chinese
  • Vietnamese
File Size
Release Date
  • Help Guide (Web manual) - Hong KongFile size is not provided.Release Date: 29/09/2020
    29/09/2020
  • Help Guide (Web manual)File size is not provided.Release Date: 29/09/2020
    29/09/2020
  • Help Guide (Web manual) - Hong KongFile size is not provided.Release Date: 29/11/2019
    29/11/2019
  • Help Guide (Web manual) - TaiwanFile size is not provided.Release Date: 29/11/2019
    29/11/2019
  • [PDF]Startup Guide(452 KB)Release Date: 15/08/2019
    452 KB
    15/08/2019
  • [PDF]Reference Guide(610 KB)Release Date: 12/05/2020
    610 KB
    12/05/2020
  • [PDF]Reference Guide(390 KB)Release Date: 21/01/2020
    390 KB
    21/01/2020
  • [PDF]Reference Guide(901 KB)Release Date: 28/04/2019
    901 KB
    28/04/2019
  • [PDF]Wall-Mount Bracket: SU-WL450(6.42 MB)Release Date: 11/04/2019
    6.42 MB
    11/04/2019
  • [PDF]Safety(1.23 MB)Release Date: 15/06/2021
    1.23 MB
    15/06/2021

Questions & Answers

  • BRAVIA TV Troubleshooting Guide
  • How do I register a Sony product?
  • Setup and Troubleshoot Netflix
  • What are the button functions of my Sony TV remote control?
  • Mirror, cast, or display the content or screen of a mobile device on the TV screen
  • Netflix errors messages and error codes
  • How to determine which version of the Netflix app is on my Sony device?
  • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
  • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
  • The Netflix icon is missing.
  • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
  • When streaming Netflix Ultra HD, the image is not in 4K.
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