CREATORS' CLOUD
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    FAQ

    Cloud storage plans

    • Tell me how and where I can sign up for or change a storage plan.

    About the Discover

    • When I try to post to Discover, a message is displayed saying that it contains inappropriate images.
    • Some items that should have been posted to Project or My Studio are no longer displayed for other creators.
    • When I try to browse Discover on iPhone/iPad, I can't display or play videos.

    About the Sony account

    • Tell me about Creators' Cloud registration and signing in.

    Others

    • What are the differences between Creators' App, Creators' Cloud, and Creators' Cloud Web?
    • When downloading files from Creators' Cloud Web or Master Cut (Beta) using Safari as the browser, a message is shown saying that the files cannot be extracted.
    • Which cameras can be added to Creators' Cloud?

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