Article ID : 00300812 / Last Modified : 20/01/2026

While using the phone call function of the PlayStation®5 with a wired connection to the INZONE H5, my voice echoes.

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Changing the connection with the PlayStation 5 to a wireless connection will resolve the issue. If you still want to use a wired connection, reducing the microphone sensitivity or turning down the volume in the PlayStation 5 settings may resolve the issue.

While on a phone call or voice chat, I cannot hear the other party's voice or they cannot hear mine (INZONE H9/H7/H6 Air/H5/H3)
When on a call using the headphones, my voice sounds loud or echoes.
When the USB transceiver is connected to a computer or PlayStation®5, my voice overlaps during the phone call.
The INZONE headphones cannot connect to the computer or PlayStation®5 (INZONE H9 II)
While on a phone call or voice chat, I cannot hear the other party's voice or they cannot hear mine. (INZONE Buds)

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