Self Repair Service*
Our Self Repair Service provides you with access to genuine Sony parts, tools, and instructions to help you perform part replacements by yourself on your Sony products, for a prolonged product life.
*This service is only available for certain models. If you do not find your model in the list below, please contact us for further assistance.
(Need help finding your model number? Click here)
WH-CH520 Earpads
Sold separately, left and right earpads. The part in the picture is for the white model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-CH510 Earpads
Sold separately, left and right earpads. The part in the picture is for the white model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-CH720N Earpads
Sold separately, left and right earpads. The part in the picture is for the black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-CH710N Earpads
Sold separately, left and right earpads. The part in the picture is for the black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-XB700 Earpads
Sold separately, left and right earpads. The part in the picture is for the black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-XB910N Earpads and Disassembling Tool
Sold separately, left and right earpads. You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model. The part in the picture is for the blue model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-1000XM6 Earpads
Sold separately, left and right earpads. The part in the picture is for the platinum silver model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-1000XM5 Earpads and Disassembling Tool
Sold separately, left and right earpads. You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model. The part in the picture is for the black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WH-1000XM4 Earpads and Disassembling Tool
Sold separately, left and right earpads. You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model. The part in the picture is for the black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
INZONE Buds (WF-G700N) Charging Case
The part in the picture is for the black model. Reset & initialize setup required after replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
INZONE H3 (MDR-G300) Earpads
Sold separately, left and right earpads. The part in the picture is for the Black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
INZONE H9 (WH-G900N) Earpads and Disassembling Tool
Sold separately, left and right earpads. You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model. The part in the picture is for the Black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
INZONE H7 (WH-G700) Earpads and Disassembling Tool
Sold separately, left and right earpads. You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model. The part in the picture is for the black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
INZONE H5 (WH-G500) Earpads and Disassembling Tool
Sold separately, left and right earpads. You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model. The part in the picture is for the Black model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
ULT WEAR (WH-ULT900N) Earpads
Sold separately, left and right earpads. Recommended to use Disassembling Tool for replacement. The part in the picture is for the Forest Gray model.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Disassembling Tool
The Disassembling Tool is made of SORPLAS, an environmentally friendly material. It is recommended to use the Disassembling tool for certain parts replacement only. After you select the model of your Sony product above, read the instructions to check if Disassembling tool is recommended for the part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
LinkBuds (WF-L900) Charging Case
The part in the picture is for the grey model. Reset & initialize setup required after replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
LinkBuds Fit (WF-LS910N) Charging Case
The part in the picture is for the black model. Reset & initialize setup required after replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
LinkBuds Open (WF-L910) Charging Case
The part in the picture is for the black model. Reset & initialize setup required after replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
LinkBuds S (WF-LS900N) Charging Case
The part in the picture is for the white model. Reset & initialize setup required after replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WF-1000XM4 Charging Case
The part in the picture is for the black model. Reset & initialize setup required after replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
WF-1000XM5 Charging Case
The part in the picture is for the platinum silver model. Reset & initialize setup required after replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL1635GM Zoom Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL1635GM Focus Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL2470GM Zoom Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL2470GM Focus Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL2470GM2 Zoom Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL2470GM2 Focus Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL70200GM Zoom Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL70200GM Focus Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Tripod Base
Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL70200GM2 Zoom Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
SEL70200GM2 Focus Ring Rubber
We recommend using the separately sold "Disassembling Tool" for this part replacement.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Tripod Base
Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Tripod Base
Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9. The image shows the battery cover of the ILCE-9.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9. The image shows the battery cover of the ILCE-9.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3. The image shows the battery cover of the ILCE-9M2.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9. The image shows the battery cover of the ILCE-9.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3. The image shows the battery cover of the ILCE-9M2.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5. The image shows the battery cover of the ILCE-7M4.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-7M4 / ILCE-7RM5. The image shows the battery cover of the ILCE-7M4.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3. The image shows the battery cover of the ILCE-9M2.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Shoulder Strap Hooks
Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1. You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3. The image shows the battery cover of the ILCE-9M2.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
Battery Door Cover
Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3. The image shows the battery cover of the ILCE-9M2.
Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.
