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Sony SupportBluetooth Headphones

WF-1000XM3

WF-1000XM3 Wireless Noise Cancelling Headphones / Included components may vary by country or region of purchase: WF-1000XM3R, WF-1000XM3L, BC-WF1000XM3

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Discover 360 Reality Audio

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Connectivity Guide to TV

Learn how to connect your audio & video products to your TV.
*Selected product categories only
Important Information

Popular Topics

Connect Bluetooth Headphones to your Sony TV

You may also want to connect your Sony TV to your Bluetooth headphones. In this video, you will learn just how easy it is.

Headphones Maintenance Tips

Headphones Troubleshooting Guide

No sound? Can't charge? Microphone Issues?
Fix your Headphones online
  • [VIDEO] How to navigate Sony | Headphones Connect app
  • Protecting the Headphones from accidents or malfunction caused by water / dirt / foreign objects when charging
  • Note on prolonged wearing of Headphones
  • Sound is interrupted or noise occurs while playing music.
  • When on a phone call, the voice of the other party is low or can't be heard (WF-1000XM3, WF-H800, WF-XB700).

Bluetooth Series | Essential troubleshooting tips

This video will explain how to troubleshoot some of the most common issues when using Bluetooth.

Bluetooth Series | How to connect to a Windows or Mac

This video will explain how to pair your Bluetooth device with a Windows or Mac computer.

Bluetooth Series | How to pair with NFC

This video will explain how to transfer pictures, files and data between two devices via NFC.

Bluetooth Series | How to pair your device

This video will show you how to pair your smartphone with our wireless headphones and portable Bluetooth speakers.

Important Information

  • End of support notification for products using the Windows 7 operating system
  • Notification for connection issue of WF-1000XM3 and Apple devices using iOS13.1

Downloads

Looking for drivers to connect your audio device?

Drivers are not required for connection to computer. Click here to learn more.

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware update to Version 3.1.2Release Date: 14/04/2021
    14/04/2021
  • Sony | Headphones ConnectRelease Date: 18/05/2022
    18/05/2022
  • Sony | Music CenterRelease Date: 18/05/2022
    18/05/2022
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