Article ID : 00369389 / Last Modified : 13/10/2026

When using the BRAVIA Connect app, video and audio format information is not displayed on BRAVIA 3 II (XR30M2), BRAVIA 3 (S30) and BRAVIA 2 II (S20M2).

Applicable Products and Categories of This Article

The display of video and audio format information in the BRAVIA Connect app is not supported on BRAVIA 3 II (XR30M2), BRAVIA 3 (S30) and BRAVIA 2 II (S20M2).

Related articles:

Some channels or program information is unavailable in the EPG (BRAVIA 2 II (S20), BRAVIA 3 (S30), BRAVIA 3 II (XR30M2))
Audio system turns back on after being turned off (BRAVIA 3 II (XR30M2))
My smartphone vibrates when I use the BRAVIA Connect app
Connecting a BRAVIA TV with a Sound Bar and another input device using an optical digital audio cable
What file formats are supported by the Media Player (Album, Music, and Video) apps?

Register your product
Get access to all information, keep your product up to date and enjoy great deals
Contact support
Contact our Support team
Repair & Warranty
Book, track or maybe even avoid a repair

When using the BRAVIA Connect app, video and audio format information is not displayed on BRAVIA 3 II (XR30M2), BRAVIA 3 (S30) and BRAVIA 2 II (S20M2).

Related Articles

Find a Store

Support

Experience Story

News & Info

Subscribe on YouTube

Like us on Facebook

Follow us on Instagram

Follow us on Twitter

Follow us on TikTok