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Sony SupportSound Bars & Surround Speakers

HT-ST5000

7.1.2 Dolby Atmos Soundbar with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH310U, RMT-AH301E, RMT-AH310J, SA-ST5000, SA-WST5000

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    DownloadsManualsQuestions & Answers
    Important Information

    Recommended Articles

    Sound Bar Troubleshooting Guide
    Find what you are looking for...manuals, firmware, drivers, specifications and more
    How to troubleshoot low sound or no audio from the rear surround sound speakers.
    PUSH POWER / PROTECT / PROTECTOR is flashing in the display of the home audio device.
    How to reset the Sound Bar
    Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

    Important Information

    • End of support notification for products using the Windows 7 operating system
    • Notice for certain Sony Blu-ray & DVD Players, Home Theater Systems, and A/V Receivers: Temporarily Disabled Internet Services
    • Windows 10 information - updated on 6th July 2015

    Downloads

    Support by Sony mobile app

    Stay informed about news, software/firmware updates and more!

    Release Date
    • Firmware Update to Version M40.R.0518Release Date: 16/02/2022
      16/02/2022
    • Sony | Music CenterRelease Date: 20/02/2023
      20/02/2023
    • Music Center for PC version 2.5.0Release Date: 15/12/2021
      15/12/2021

    Manuals

    • Arabic
    • English
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    File Size
    Release Date
    • [PDF]Operating Instructions - For Singapore & Taiwan(7.84 MB)Release Date: 04/06/2020
      7.84 MB
      04/06/2020
    • [PDF]Operating Instructions(1.26 MB)Release Date: 09/10/2018
      1.26 MB
      09/10/2018
    • [PDF]Operating Instructions - For Middle East(16.23 MB)Release Date: 09/10/2018
      16.23 MB
      09/10/2018
    • [PDF]Startup Guide(7.77 MB)Release Date: 09/10/2018
      7.77 MB
      09/10/2018
    • [PDF]Startup Guide - For Singapore & Taiwan(16.28 MB)Release Date: 09/10/2018
      16.28 MB
      09/10/2018

    Help Guide for Music Center App

    Questions & Answers

    • Sound Bar Troubleshooting Guide
    • How do I register a Sony product?
    • Unable to control volume using the multi-room group feature.
    • [VIDEO] Basic troubleshooting guide on no audio for HT-ST5000
    • Sound lags from the sound Bar when connected to a source device via HDMI
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    Videos

    [VIDEO] Bluetooth Series - How to pair devices
    > Watch this video in the article
    [VIDEO] Bluetooth Series - Pairing devices with NFC (Near Field Communication)
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