Dear Valued Sony Customer,
We would like to inform the following service terminations:
|
Affected Models |
New downloads of some applications via Google Play Store will be terminated from November 2022 |
Some functions on the product will be terminated |
|
SBH56 |
O |
X |
|
Xperia Ear (XEA10) |
O |
O |
|
Xperia Ear Duo (XEA20) |
O |
O |
|
Xperia Touch (G1109) |
O |
O |
Please read on for more details.
- New downloads of these applications via Google Play Store will be cease in or around November 2022
|
Affected Models |
Application Name |
|
SBH56 |
Bluetooth Headset SBH56 |
|
Xperia Ear (XEA10) |
Xperia Ear |
|
Xperia Ear Duo (XEA20) |
Xperia Ear Duo |
|
Xperia Touch (G1109) |
Xperia Touch |
|
Xperia Touch (G1109) |
Xperia Hello! System software |
These applications will be available for download from the Sony Support webpage of each of the affected models. Please check back the Sony Support webpage regularly.
- These functions used on the Xperia Ear (XEA10) and Xperia Ear Duo (XEA20) will be terminated as follows:
You can continue to use these products as wireless headphones.
|
Affected Models |
Function Name |
|
Xperia Ear (XEA10) |
“Assistant Function" and "Anytime Talk” |
|
Xperia Ear Duo (XEA20) |
“Assistant Function" and "Anytime Talk” |
“Assistant Function”
- Various voice assistant functions (call, search route, set timer, etc.) that enable hands-free and intuitive operation by voice to make calls, send messages, play music, etc. on connected smartphones.
- Head gesture function
- (Xperia Ear Duo XEA20 only) Daily assist function that delivers information according to the user's situation
“Anytime Talk”
- A function that allows up to 5 members to talk like a walkie-talkie when wearing the Xperia Ear or Xperia Ear Duo
[Date of termination]
“Assistant Function”: March 31, 2023
“Anytime Talk”: December 20, 2022
- This function used on Xperia Touch (G1109) will be terminated as follows:
|
Affected Models |
Function Name |
|
Xperia Touch (G1109) |
“Assistant Function" |
“Assistant Function”
- Voice control (check date and time, search route, set timer, etc.)
* You can continue to use the assistant function of Google even after the function is terminated.
As a projector, you can continue to use the smart screen function, etc. as before.
[Date of termination]
“Assistant Function”: March 31, 2023
Note: Due to termination of the above functions, they will no longer be usable even if there is a description about this function in promotional materials such as catalogs, product packaging boxes, instruction manuals, etc.