Sony SupportMobile Phones

Article ID : 00374297 / Last Modified : 18/12/2025Print

Battery does not fully charge or does not charge at all with certain chargers after updating to Android 16 (Xperia 1 VII)

    We have released a software update to fix this issue. Please update your Xperia 1 VII to the latest software version.

    To check for new software

    Find and tap as follows:

    • [Settings] → [System] → [System updates]