Article ID : 00253403 / Last Modified : 12/02/2026Print

The battery will not finish charging inside the camera

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If you use an AC adapter with a low charging capacity (output current) to charge the battery inside the camera, the charging time will be significantly longer.
    To enable fast charging, connect a commercially available charging device that supports USB Power Delivery.

    Note: If your camera supports USB Power Delivery (USB PD), please use a USB PD compatible device with an output of 18W (9V/2A) or higher, and a USB Type-C® cable (USB-C to USB-C) that supports 3A or higher. This information should be available on the product, packaging or mentioned in the manual.