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Sony SupportWalkman WM Series

NW-WM1ZM2

WM1ZM2 Walkman® Signature Series

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Questions & Answers: 92

Useful information about Walkman.This page introduces useful links for Sony's Walkman player. Click on the icon/topic to view the link. NOTE: Depending on the model feature, some of the information listed below may not be available. Please refer
The Computer Doesn't Recognize the Walkman Player DriverA device driver allows the computer to recognize devices. If the device driver isn't properly installed, the computer won't recognize the Walkman® player. Follow the steps below to check the device media status
What is Automatic Firmware Update?Automatic firmware update is one of the methods that an Walkman can be booted automatically and updated easily via the application Media Go on a PC, by following the on-screen instructions. When Media Go is running
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Change in sign-in method for services/applications for TVs and Headphones (For customers who sign-in with Amazon/Apple/Facebook/Google) - Updated on 31st July 2024Sony will unify the IDs used in product services and applications for TVs or headphones to Sony account*, in order to provide more convenient use of the various services offered by Sony Group. Applicable Services/Applications:
Precautions when connecting USB Type-C® headphones to a Walkman player (NW-A100 / NW-A300 / NW-ZX500 / NW-ZX700 Series, NW-WM1AM2, NW-WM1ZM2)The USB Type-C port on the Walkman is intended for transferring music to the internal memory and for connecting to external devices, such as amplifiers. Using the Walkman with headphones that have a USB Type-C connector
Music Center for PCMusic Center for PC Home Features/Specifications Supported Devices Download How to use FAQ Music Center for PC A function for transferring music to the audio devices such as the WALKMAN® and playback of High-Resolution
Error code [-6194] is displayed and I cannot get music informationMusic Center for PC Q&A >Error code [-6194] is displayed and I cannot get music information Home Features/Specifications Supported Devices Download How to use FAQ Error code [-6194] is displayed and I cannot get
What is the maximum storage capacity of microSD cards for my Walkman?Applicable Walkman series or models NW-A20 series NW-A3x series (e.g., NW-A35, NW-A36, etc.) NW-A4x series NW-A50 series NW-A100 series NW-A300 series NWZ-A10 series NW-ZX300 NW-ZX507 NW-ZX700 series NW-WM1A, NW-WM1Z
How to change the codecs and wireless preferences when connecting via Bluetooth.Follow these steps to select the combination of codecs and preferences for Bluetooth streaming: Swipe the Home screen upwards and then tap the menu items in the following order: (Settings) → Connected devices →

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