Article ID : 00278143 / Last Modified : 02/02/2023Print

How to care for the Walkman

    Note: The specifications or the maintenance method varies depending on the model. For details, refer to your model's Help Guide.

    • Clean the Walkman with a soft cloth, such as a cleaning cloth for eyeglasses. When cleaning the touch screen, be careful not to rub too hard as doing so may damage the screen.
    • If the Walkman has become dirty, use a cloth slightly moistened with a mild detergent solution. Be careful not to get water inside the player.
    • Do not use solvents such as thinner, benzene, or alcohol, as they may damage the surface.
    • Clean the headphone plug occasionally with a soft dry cloth. Noise or sound skipping may occur if the plug is dirty.


    • For NW-WM1ZM and NW-WM1ZM2 only: Because these models contain parts that are gold plated, and gold plated parts are more sensitive, wipe gently without rubbing too hard when you clean. We recommend working on a tabletop covered with a soft cloth to prevent scratches.
    • For models with earbuds: Remove the earbuds and wash them by hand using a mild detergent solution. After washing, dry them well.