Article ID : S500030404 / Last Modified : 11/04/2018

Why doesn't the optical drive eject after pressing the eject button when a disc is inserted?

    The optical drive doesn't eject after pressing the eject button when a disc is inserted.

    This symptom occurs when the DirectCD program is removed from the system memory. Follow the steps below in the respective Windows® environment to avoid this symptom.

    - For Windows® 98/98SE/Me/XP
    1. Click Start and click Run.
    2. Type msconfig and click OK.
    3. Click the Startup tab and ensure that the Adaptec DirectCD option is selected.

    - For Windows® 2000
    1. Start the DirectCD Wizard program.