Article ID : S500007079 / Last Modified : 11/04/2018

When click the e-mail button in "Smart Capture" software, no e-mail program started

    Unable to start the e-mail software when click the e-mail button in "Smart Capture"

    1. Try to upgrade your Microsoft Outlook to Microsoft Outlook Express.
    2. Open the property of the Outlook and set it as a default MAPI e-mail client