Article ID : 00229918 / Last Modified : 17/05/2020

Cannot register (pair) the headset with a second or subsequent Bluetooth device.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If you want to pair your headset with another or more Bluetooth devices, you need to set the headset to pairing mode.

    When using NFC connection

    1. Turn on the NFC function of the Bluetooth device.
    2. Remove the left and right units from the charging case.
    3. Verify that the headset indicator has changed from red to a flashing blue.
    4. Touch the Bluetooth device on the N-Mark of the charging case.
    5. Follow the instructions on the Bluetooth device screen to complete the device registration and connection.

    When connecting to a non-NFC device

    1. Remove the headset from the charging case.
    2. Wear the headset on both ears.
    3. Press and hold the buttons (or the touch sensors) on both the left and right units for about 7 seconds until the voice guidance "Bluetooth pairing" is heard from the left unit of the headset.
    4. Turn on the Bluetooth function of the Bluetooth device.
    5. Select the model name of the device displayed on the Bluetooth device.
    6. Follow the instructions on the Bluetooth device screen to complete the device registration and connection.