Article ID : 00199535 / Last Modified : 11/11/2019

Cannot connect Apple CarPlay to the car stereo even though my iPhone is compatible.

    Apple CarPlay connection may not be enabled in the settings on your iPhone.
    Using your iPhone, follow the steps below to turn the CarPlay settings ON manually.

    1. Tap Settings.
    2. Tap General.
    3. Tap Restrictions.
    4. Tap CarPlay and turn the settings ON.