Article ID : 00199535 / Last Modified : 03/08/2018

Cannot connect the Apple CarPlay app to the car stereo

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There is a possibility that the setting does not allow the device to connect to Apple CarPlay.
Check the following setting for permission.

  1. Tap Settings.
  2. Tap General.
  3. Set Restrictions.
  4. Tap CarPlay.
  5. Set Disable Restrictions to ON.
  6. The icon on the right turns green.