Article ID : 00197921 / Last Modified : 19/04/2018

Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D

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Dear Valued Sony BRAVIA customers,

We'd like to announce that there is an LCD panel issue affecting the BRAVIA LCDTV KD-55X9300D sold since March 2016, where the symptom described below may appear on its LCD panel. 

As such, the in-warranty terms for the above-mentioned model for such symptom will be extended until 31st January 2021.

We appreciate your understanding in this matter, and apologize for any inconvenience caused.

<Affected Model>
KD-55X9300D 

<Extended Warranty Term>
Until 31st January 2021

<Symptom for Free Repair>
Horizontal Line symptom on the LCD panel display
 
<Treatment Method>
If the diagnosis of the issue is indicated as the affected LCD Panel failure, it will be handled per our internal procedure, even if in-warranty period has expired.