Before you start:
When turning on any of the following models, if the screen goes black, or only the Info banner is displayed, please refer to the No picture or only Info banner is displayed when turning on the TV article.
- Target models: W8K, X74K, X75K, W8L, X64L, X70L, X74L, X75L, X77L series
Choose your issue:
If the above steps do not help to resolve the issue, the TV may require service. Go to Product Repair.