When performing a network update, turn this product off, or disconnect the power cord (mains lead)and connect it again, then perform USB update.
If the issue is still unresolved, please contact us.
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Visit our Community and share your experiences and solutions with other Sony customers
Contact your Sony Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product