Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.
Great little system
HT-S20R 09 February 2021 by Reading Matt (United Kingdom) Verified Purchaser Verified
This sound bar system was free when I bought a Sony OLED TV. Ironically, this arrived before the TV and so we used it for couple of days with our iPads and iPhones via Bluetooth. The sounds were well balanced and filled our living room well. Unfortunately there were no dedicated speaker stands from Sony for the two small speakers, so we had to buy from Amazon, which took another few days. Now the OLED is installed and the speaker works as it should, I feel we have a well matched TV and Sound combo for a long time, especially with our Wii, PS3 and PS4.
Excellent
Good
Good
Excellent
still ok lor
HT-S20R//C SP1 15 August 2021 by Xyber9 (Singapore) Verified Purchaser Verified
still ok lur. items still able to use with the price
Average
Average
Average
Average
102 Customer Reviews
Speakers
HT-S20R 29 March 2026 (United Kingdom) Verified Purchaser Verified
Very pleased with the item and was well packed
Excellent
Excellent
Excellent
Great sound, easy setup
HT-S20R 19 January 2026 by Surfer_O (United Kingdom) Verified Purchaser Verified
Very easy set up, once I'd found the correct HDMI lead and output. Great sound.
Excellent
Excellent
Excellent
Sounds excellent!
HT-S20R//C SP1 12 January 2026 by Noy Erfe (Philippines) Verified Purchaser Verified
Very happy with the performance! Loud bass and clear sound!
Good
Good
Good
Superb sound experience!
HT-S20R//C SP1 29 December 2025 by RichieFS (Philippines) Verified Purchaser Verified
..I've had HT-S20R back in Iloilo. With my sound preferences, it ticked everything in my box and more! Love the sound (cinema, voice, music) features! Enhances ones experience! So, I bought one again! For the house here. Loved it!
Excellent
Excellent
Excellent
Sound is impressed
HT-S20R//C SP1 01 December 2025 by Thaz (Malaysia) Verified Purchaser Verified
The performance is really good, and the sound quality is clear, powerful, and enjoyable. Whether I’m listening to music or watching movies, the audio experience is excellent. Definitely a great purchase!
Excellent
Good
Good
Superb Audo Experinex
HT-S20R//C SP1 23 October 2025 by Vee A (Philippines) Verified Purchaser Verified
Sony products never failed always. Sony products never failed always.
Easy connection
HT-S20R//C SP1 10 July 2025 by Rukesh (Malaysia) Verified Purchaser Verified
If louder the sound quality breaks and bass is not nice.
Average
Good
Excellent
Value of money
HT-S20R//C SP1 09 July 2025 by Vincent7966 (Malaysia) Verified Purchaser Verified
I bought it few weeks ago. The sound is not clear enough and couldn't adjust the bass and treble. Probably this is budget model? So without this function. In this purchase, it's still worth to buy because come with 5.1channel and the sound is acceptable.
Fair
Good
Excellent
Sony Soundbar
HT-S20R//C SP1 03 June 2025 by SVanan (Malaysia) Verified Purchaser Verified
The soundbar quality is good . Really recommended.
Great
HT-S20R//C SP1 31 May 2025 by SamLee76 (Malaysia) Verified Purchaser Verified
I bought this a month ago. Unexpected sound and strong woofer with reasonable price. Thanks sony
Excellent
Excellent
Excellent
Great Soundbar
HT-S20R//C SP1 28 May 2025 by Gorr (Malaysia) Verified Purchaser Verified
You’ll love the great sound quality—it’s rich and clear! Plus, it won’t break the bank, making it a wonderful choice for anyone looking for fantastic value.
Affordable
HT-S20R//C SP1 14 May 2025 by Tronz (Malaysia) Verified Purchaser Verified
Good product quality and really worth the money, highly recommended! 🤝🏻
Excellent
Excellent
Great
HT-S20R 10 March 2025 by Deep9 (United Kingdom)
I bought week ago it is very good sound but I was expecting more boofer volume there's no what i was expecting from Sony soundbar and there's no wireless speaker but still I can recommend because I have good discounts they give me .
Good
Good
Good
Hi,
Thank you for your feedback.
We're happy to hear that you are enjoying your HT-S20R, and we hope you continue to enjoy it for years to come! Yet, we're sorry to hear that you're facing difficulties with it.
Regarding the sound issue, try the steps below and test again:
1. Disconnect the cables that are connected between the TV and the system, then connect them firmly again.
2. Disconnect the AC power cords (mains leads) of the TV and the system from the AC outlets (mains), then connect them again.
3. When the system and TV are connected with an HDMI cable, check the following:
— The HDMI jack of the connected TV is labeled with “ARC.”
— The Control for HDMI function of the TV is set to on.
— On the system, the Control for HDMI function is set to on.
4. The system supports the Dolby Digital and PCM audio formats. When you play back an unsupported format, set the digital audio out setting of the TV (BRAVIA) to “PCM.”
Also, we'd like to highlight that a subwoofer is for reproducing bass sound. If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.
If the issue remains, reset the system by following the steps on page 2 under the title of "Resetting the System" here: https://cutt.ly/MruIpase
Additionally, if you wish to get a wireless speaker, you can consider one of the models in this link: https://cutt.ly/VruIcoTG
Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
installation
HT-S20R 26 February 2025 by lakee (United Kingdom)
1st set up ok. Now keeps failing with message on TV 'no USB' ???
Fair
Good
Fair
Hi,
Thank you for your feedback.
We're sorry to hear that the HT-S20R quality isn't up to your liking, this is not the norm as we strive to deliver the best quality possible.
To connect your HT-S20R to your TV, you need to connect them using a HDMI cable, or an Optical Digital Cable. Make sure to follow the steps under "Listening to a TV" headline in this link: https://cutt.ly/KrtUbdM4
Moreover, if any further assistance is needed, do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
Best Cinematic Sound
HT-S20R//C SP1 14 February 2025 by Jannah (Malaysia) Verified Purchaser Verified
I'm like sitting in a cinema watching a movie listening to a very good sound bar system…the surround sound which 2 speakers, subwoofer & sound bar make my living area fantastic, energetic & adventure emmersive while watching movies. I love it 🥰… Thanks SONY!
Excellent
Excellent
Excellent
Good sound
HT-S20R 12 February 2025 by Sony HTS20R (United Kingdom)
I’m satisfied with a sound. But I cannot connect automatically with my LG Smart TV. When I succeed found a problem to increase volume because the because the sound kept increasing and decreasing on its own as well as Bluetooth connection was occasionally lost. I had to replace your device with similar LG soundbar.
Good
Excellent
Poor
Hi,
Thank you for your review.
We're sorry to hear that you cannot connect your HT-S20R it automatically to your TV, and the sound bar keeps increasing and decreasing the volume on its own. Yet, we're glad that you're happy with the sound quality.
You can try these troubleshooting steps in an attempt to fix the issue:
- Unplug the soundbar from the mains for 2 minutes.
- You can reset the system settings to the factory default (page 2): https://cutt.ly/qrqMziSq
If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc
Ahmed @Sony Support UK
Great for price
HT-S20R//C SP1 01 October 2024 by Htbar (Singapore) Verified Purchaser Verified
Bass is there but not very loud but overall quality good
Excellent
Excellent
Excellent
Great bass but need improvement for details
HT-S20R//C SP1 17 September 2024 by Charenth (Indonesia) Verified Purchaser Verified
The bass is quite good but the details especially when hearing conversations is need to be improved. One more thing is the length of the cable for the small L-R speaker. It is need to be longer and I cannot found it in the market.
Good
Good
Excellent
Good
HT-S20R//C SP1 01 September 2024 by Js98 (Malaysia) Verified Purchaser Verified
Everything works great,just the base sound need to be improved
Good
Excellent
Excellent
I believe when Sony says real 5.1 Channel Surround
HT-S20R//C SP1 10 August 2024 by RajVader (Singapore) Verified Purchaser Verified
While it states Dolby Digital sound, It works well when using Apple TV, Netflix, Prime Video.Unfortunately total waste for HBO Go as it does not disseminate 5.1 channel sound. The sound is better amplified with Blu Rays and 4k offering Dolby Digital/Atmos sounds. It impressed me even further when I hooked up my X-Box series X and PS5...thats where the sound gave a real triumph ! The background noises, the swishing and swishooing of things flying past the screen...All i need now is a projector to convert my room to a cinema hall.Well Done Sony!
Excellent
Good
Excellent
Underwhelming Volume for Big Spaces
HT-S20R//C SP1 06 August 2024 by Opans (Malaysia) Verified Purchaser Verified
I recently purchased a soundbar for my 600 sq ft space. While the sound quality is decent, it doesn't quite fill the room as I had hoped. The bass lacks depth, and the overall volume isn't as powerful as expected for a larger area. Additionally, I was disappointed that the salesman didn't mention key features like Dolby Atmos, which would have been useful to know before purchasing. If you're considering this soundbar for a bigger space, you might want to look for one with more robust sound capabilities and clearer information on features.
Average
Good
Good
Decent sound bar with good performance.
HT-S20R//C SP1 21 June 2024 by Jefffoo77 (Singapore) Verified Purchaser Verified
Good decent sound with affordable price. Good enough for a small 3-bedroom apartment.
Excellent
Good
Excellent
Overalls quality
HT-S20R//C SP1 20 June 2024 by Andrew Lee (Singapore) Verified Purchaser Verified
I have use this speaker for a month so far so good. Sound quality is great and price is affordable
Excellent
Excellent
Excellent
Great Set
HT-S20R//C SP1 12 June 2024 by Mano P (Malaysia) Verified Purchaser Verified
I am happy and enjoying I want to more advance unit in future
Excellent
Excellent
Excellent
Sound is impressive
HT-S20R//C SP1 28 March 2024 by bakin09 (Singapore) Verified Purchaser Verified
I could say that this is one of the cheapest 5.1ch on the market. Given the price, the sound is very impressive. I like rumbling of the bass plus the surround speakers.
Excellent
Excellent
Excellent
Good value of money
HT-S20R//C SP1 27 February 2024 by Bon005 (Singapore) Verified Purchaser Verified
The product is good for a small-sized home, the sound quality is good, but the volume handling is a little hard, on some applications the sound is loud, and on some it is not so loud and requires high volume of around 70+
Good
Good
Good
Great Sound
HT-S20R//C SP1 10 February 2024 by rudeliciouzrudy (Indonesia) Verified Purchaser Verified
best choices for mid range price but great feature with 5.1 surround for ur room. love it
Excellent
Excellent
Excellent
Quality with affordable price
HT-S20R//C SP1 11 January 2024 by Keeks27 (Philippines) Verified Purchaser Verified
One of the awesome item that I purchased from sony
Excellent
Excellent
Excellent
The Sony HT-S20R 5.1ch Home Cinema Soundbar System
HT-S20R//C SP1 26 November 2023 by Javhar (Malaysia) Verified Purchaser Verified
Great sound amazing magical sounds My family love it so much:) :))
Excellent
Excellent
Excellent
Good Sound
HT-S20R//C SP1 18 November 2023 by MTPH (Singapore) Verified Purchaser Verified
I bought this a few weeks ago. I love the sound. It would be good if the display can be on the soundbar instead of the woofer. I placed the woofer on the floor. It's very difficult to see especially when using the menu to make adjustments. The woofer volume can be adjusted individually but not the rear speakers.
Good
Excellent
Average
User friendly , sound quality is very clear
HT-S20R//C SP1 16 November 2023 by Arivu (Singapore) Verified Purchaser Verified
Easy to connect BT via Bravia TV , set up very easy , packing well.
Excellent
Excellent
Excellent
Great sound
HT-S20R//C SP1 07 August 2023 by Stky (Singapore) Verified Purchaser Verified
Happy with the purchase. Great design, easy to setup and linked to TV.
Excellent
Excellent
Excellent
Great bass for small-to-medium sized living room
HT-S20R//C SP1 05 August 2023 by Ran001 (Singapore) Verified Purchaser Verified
My sound bar is not working anymore so I shop for a new sound bar within my budget. The design & bigger watts are what I am attracted HT-20 SR. After two weeks of burn-in, the speaker sounds even better. Like many sound bars, the mids from the central speakers are over-shadowed by the thumping bass. This can be remedied by switching to ‘voice’ mode. HT-20 SR is indeed worth the money with its features.
Excellent
Excellent
Excellent
Powerful Home theate capable soundbar on a budget.
HT-S20R//C SP1 26 July 2023 by Dan Aaron (Philippines) Verified Purchaser Verified
Bought the Sony HT-S20r last month. Been using it frequently and was very thorough on testing it out. Without the rear speakers, It’s still has a very powerful sound. But installing the rear speakers was just night and day. It’s very powerful despite the size of the rear speakers. Please note that this unit might be designed for compact or small living rooms due to the wire length. The only downside is the rear speaker wires were not that long so I have to put the sub speaker above ground so the wires would fit since the wires were ceiling mounted. However, the good things is the sub is front-firing so it is not necessary to have it on the floor just to feel that powerful bass. As long as the rear speakers are installed correctly which is ear or head height, you should still catch the surround sound feeling. To conclude, this is a very powerful soundbar/home theater setup for its price. It is not the cheapest in the market but definitely not expensive compared to other known brands in the market. Its price is within kind of mid-range. Would definitely recommend this to friends and family.
Excellent
Excellent
Excellent
Speaker 5.1
HT-S20R//C SP1 03 July 2023 by farid7221 (Malaysia) Verified Purchaser Verified
Best ever speakers. I dont know if dolby atmos support but it is surround sound
Good
Excellent
Excellent
Great sound quality easy to use
HT-S20R//C SP1 13 June 2023 by King10 (Malaysia) Verified Purchaser Verified
Bought and used for 1 month, it’s great !!!! Will recommend it to friend.
Excellent
Excellent
Excellent
Excellent sound quality for home system
HT-S20R//C SP1 25 May 2023 by Shakthy (Malaysia) Verified Purchaser Verified
I bought a month ago and as of now enjoying the system
Good
Good
Good
great sound and great quality
HT-S20R//C SP1 08 May 2023 by kamal mustafa (Malaysia) Verified Purchaser Verified
i bought a month ago, l like this product and so happy
Good
Good
Good
good
HT-S20R//C SP1 25 April 2023 by wong kiing eing (Malaysia) Verified Purchaser Verified
i bought this a month ago and am so happy that l did
Excellent
Excellent
Excellent
Great home soundbar
HT-S20R//C SP1 08 April 2023 by JKent (Malaysia) Verified Purchaser Verified
Works perfectly with my laptop and smartphone. Great sound quality with Spotify
Excellent
Excellent
Excellent
Very great
HT-S20R//C SP1 25 January 2023 (Malaysia) Verified Purchaser Verified
I buy this soundbar last year and that's really great & i like it..
Excellent
Excellent
Excellent
Suara yang menggetarkan kaca rumah saya
HT-S20R//C SP1 20 January 2023 (Indonesia) Verified Purchaser Verified
Salah satu alasan memilih HT-S20R karena selain nama Sony yang fokus pada Audo-Video, bluetooth, HDMI ARC, Optical Input, juga karena sudah 5.1ch dan menggunakan kabel sebagai penghubung ke subwoofer dan dua speaker lainnya, terkesan jadul tapi hal ini jelas no issue delay suara untuk jangka pendek atau pun jangka panjang dibandingkan wireless (antara soundbar ke subwoofer). Suaranya walau belum mengusung teknologi Dolby DTS tetapi sudah lebih dari ekspektasi yang saya harapkan, suara bass nya dapat menggetarkan beberapa kaca dirumah, suara vocal bersih dan jelas, tidak membikin kuping lelah, berasa sekali nonton film di bioskop. Overall HT-S20R sangat melebihi ekspektasi saya, harga tergolong ramah dikantong, suara untuk nonton film ataupun dengarkan musik sangat menyenangkan (Netflix, HBO-GO, Disney+, Youtube yang pasti memiliki kualitas suara baik). Saya berharap sewaktu-waktu pihak Sony Indonesia mengadakan program tukar-tambah dan saya dapat dikabarkan, karena saya ingin memiliki soundbar Dolby Atmos. Sukses selalu buat Sony
Good
Excellent
Excellent
Home cinema soundbar
HT-S20R 17 November 2022 by Dean979 (United Kingdom)
Have had a Yamaha amp before and bought a Sony Bravia tv .thought I would upgrade amp as it was old . Got the Sony for comparability but so for not impressed. Ordered new hdmi leads for earc hdmi sound but keeps loosing communications. Rear speakers work but don’t work when watching movies as Dolby decoding .
Fair
Excellent
Poor
Hi Dean,
Thank you for your review and we're sorry to hear that you're facing difficulties with your Soundbar, this is not the norm as we strive to deliver the best quality possible.
As an attempt of rectifying the issue, could you try different HDMI cables and check if the issue is still happening or not?
Also, you can try to connect the soundbar to the TV with an optical cable and check the outcome.
If the issue remains, try resetting the unit to the factory settings by pressing Menu - Select Reset - Press Enter - Then select Start as clarified on the following link: http://bit.ly/3AwUKw0 (Below Resetting the System section).
If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further!
Mennah @Sony Support UK
Great sounds
HT-S20R//C SP1 16 November 2022 by Fahmi Azizi (Malaysia) Verified Purchaser Verified
Good sounds experience with 5.1 Dolby Digital really worth to buy.
Excellent
Excellent
Excellent
Great sounds
HT-S20R//C SP1 14 November 2022 by otaikg (Malaysia) Verified Purchaser Verified
sounds very good, like cinema, great product from sony
Excellent
Good
Good
Value for money
HT-S20R//C SP1 23 September 2022 by Makwin (Singapore) Verified Purchaser Verified
Bought this abt 2 months ago .Quality is good and simple to use.Would be better if it had wireless subwoofer.
Average
Good
Good
Good price with awesome sound..!!!
HT-S20R//C SP1 17 September 2022 by Faizola Sambora (Singapore) Verified Purchaser Verified
A good deal for entry level soundbar system. Simple to use with great cinema sounds.
Excellent
Excellent
Excellent
Good Product
HT-S20R//C SP1 02 August 2022 (Malaysia) Verified Purchaser Verified
I 'am very happy with the product and it is value for money.
Excellent
Excellent
Excellent
Review Sound Quality
HT-S20R//C SP1 06 June 2022 by domi lee (Indonesia) Verified Purchaser Verified
Good sound experience New product almist with dolby digital atmos
Excellent
Excellent
Excellent
Great Surround Sound
HT-S20R//C SP1 24 May 2022 by Rahim (Singapore) Verified Purchaser Verified
Great Surround Sound and good bass , preset equaliser ok
Excellent
Excellent
Excellent
Great
HT-S20R//C SP1 30 April 2022 by Amri88 (Indonesia) Verified Purchaser Verified
Speaker bagus, suara mantap, bagus lah recommend banget
Excellent
Excellent
Excellent
Great!
HT-S20R//C SP1 04 April 2022 by Hao124 (Malaysia) Verified Purchaser Verified
The sound quality is good and surprisingly strong bass. Everything is excellent except the 5.1Ch isn’t there yet and it doesn’t support Wi-Fi features such as Spotify Connect. But yea am satisfied and do recommend it.
Good
Good
Good
Great Experience
HT-S20R//C SP1 01 April 2022 by Vkey (Malaysia) Verified Purchaser Verified
I'm happy with this product the experience is good
Excellent
Excellent
Excellent
Great Feature
HT-S20R//C SP1 30 March 2022 by Kelvin HTL (Malaysia) Verified Purchaser Verified
i bought this a month ago, effect as per expected & it was nice to have to watch some great movie. I bought it through online therefore don't know where to get someone to help to check the setting after the installation Overall It was a great product to have it
Good
Good
Good
superb
HT-S20R//C SP1 02 February 2022 by hairie (Malaysia) Verified Purchaser Verified
im happy with this item....great great great great
Excellent
Excellent
Excellent
Great product but niggling issue
HT-S20R 26 January 2022 by Mikey 42 (United Kingdom)
I recently bought this item and installed it in my living room. Once fitted it was excellent with great sound. It would have received five stars if there had not been a niggling issue. The cables to the rear speakers are not long enough. Rather than cut the cables I wanted to extend them but there is no extension connector available. Cutting the cables invalidates the guarantee but I couldn't fit the system into my room properly without extending the cables. In my opinion it is a major issue as many living rooms are too large to comfortably fit the supplied cabling.
Excellent
Poor
Good
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Soundbar, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
Rest assured, we'll pass your feedback to the relevant channels for future consideration and development. And we're sorry about any inconvenience.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.
Sawy @ Sony UK
Sony HT-S20
HT-S20R 25 January 2022 by Atcost (United Kingdom)
Bought a year ago, to replace an older sound system,,and it works great, clear sound and bass at a reasonable price.also use it as a speaker from iphone playing music.
Excellent
Excellent
Excellent
HTS20R Soundbar 5.1ch
HT-S20R//C SP1 18 December 2021 by keysuitor (Singapore) Verified Purchaser Verified
Many tries on using HDMI ARC connection with my Mi TV but failed. Tried changing HDMI cables also. At the end the Optical Fibre is connected without fuss. The amplifier is soft if the source sound is weak. Need to select PCM setting in your TV as passthru mode doesn't always work. Bluetooth is easily connected.
Average
Good
Average
Hi keysuitor,
We appreciate your feedback and wish to assist you further. Please contact us at the link below
https://web.sony-asia.com/sg/contact-us/
Sony Singapore service team
Like being at the cinema
HT-S20R 16 December 2021 by Jac67 (United Kingdom)
I'm very happy with my new 5.1 u can always guarantee quality from Sony
Excellent
Excellent
Excellent