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FAQ

Why do the video images disappear while outputting videos to a television?

Article ID:356424(modified 23 Feb 2011)

Applicable Models

NWZ-A844, NWZ-A845, NWZ-A846, NWZ-S744, NWZ-S745

Question

The video images disappear while outputting videos to a television.

Answer

The possibilities are that outputting videos to a television has stopped as the Screen Off Timer functioned.

Please set the Screen Off Timer to OFF with the following steps:
From the Home menu, select Settings > Common Settings > Screen Off Timer > OFF.

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