VAIO Overseas Service offers you with
-Free of charge* repair in designated countries for one year from the date of purchase of your VAIO.
This service is specially offered** to owners of VAIO notebook computers who have purchased from Sony VAIO official distribution in India.
*Please Terms and Conditions for repair details.
**You can purchase this Service only within 60 days after the date of purchase of the Product.
1. How to purchase this Service?
You can purchase this Service only within 60 days after the date of purchase of the Product.
You can purchase the Service by Calling :
Sony India Supports
Toll Free No: 1800 103 7799
Hours of Operation: 9.00 A.M to 6.00 P.M
After the purchase of the Service, you will receive the confirmation documents with the Terms and Conditions of the Service and Service Guide by post.
2. Designated countries you can receive this Service
North America |
US, Canada |
Asia |
Japan, Hong Kong, South Korea, Taiwan, Malaysia, Thailand, Singapore |
Oceania |
Australia, New Zealand |
Western Europe |
Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Ireland, Italy, Liechtenstein, Luxemburg, Monaco, the Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom |
Middle East |
United Arab Emirates, Saudi Arabia |
Rs.2690/- (Inclusive of all taxes)
4. Details of Service Procedure
(1) Service Procedure
* The VAIO Overseas Service logo sticker provided by Sony must be placed on the computer and contains an actual date of purchase date of VAIO in order to obtain this service.
Depending on the nature of the problem, it may be necessary to charge for the repair.
(more details on Terms and Conditions)
In such a case, Sony will take the following actions:
Step 1
Sony will contact you before beginning the repair and inform you of the estimated repair charge.
Step 2
You can choose from the following options:
Repair
A) Charges related to the repair may be different from what is charged in India due to exchange rate, spare parts price, etc.
B) Method of repair fee payment depends on a country.
C) Repair fee will be charged in local currency.
Do Not Repair
Sony will inform customer to collect back the set.
5. Terms and Conditions for VAIO Overseas Service
Current models on sale through VAIO official distribution channel.
*Accessories are not included
