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This chat service is currently available for VAIO Notebook Technical Support only. For other Sony products, please check our online support contents or fill in the enquiry form on the left.

For Product, Warranty, Technical support and Repair enquiries on Sony Consumer Electronics products (except PlayStation and Business & Professional products), please contact:


Customer Interaction Centre (CIC)

Tel : 1300-88-1233 (Within Malaysia)
Tel: +603-2203-8585 (From Overseas)

Operating hours:
9:00am to 6:00pm
(Mon-Fri except Sat, Sun & Public Holidays)


For Product Servicing/ Repair Facilities:

Locate your nearest Service Centre and their operating hours from our Service Centre Locator.



For PlayStation enquiries, please contact:

PlayStation.com(Asia)
PlayStation Customer Service Hotline:
Tel: 1-800-81-4963


Operating hours:
9:00am to 8:00pm
(Monday - Friday, except Public Holidays)



For Mobile Phone enquiries, please contact:

Sony Mobile Communications
Tel: 1-800-88-7666


Operating hours:
9:00am to 6:00pm (Monday - Friday)
9:00am to 1:00pm (Saturday)

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