Follow the steps below to perform a power reset.
- Turn off the television.
- Unplug the television power cord (mains lead) from the electrical outlet.
- Let the television remain without power for 60 seconds.
- Plug the power cord (mains lead) back into the electrical outlet.
- Turn on the television.
NOTE: If the television is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the television.