- In the case of the model WH-1000XM4, make sure that WH-1000XM4 is selected when the headphones are pairing mode, not LE_WH-1000XM4. For details, refer to The WH-1000XM4 headphones won't pair with a device, or the device has no sound after the headphones are paired.
- When you initialize the headset, the headset returns to the factory settings and deletes all Bluetooth pairing information.
- The location of the power indicator and initializing method differ depending on the headset. For details, refer to the manual supplied with the product.
The following are examples on how to initialize the headset.
WH-1000XM2 / WH-1000XM3 initializing method
The headset is initialized and is in Bluetooth pairing mode.
The headset turned on without being initialized. Initialize the headset again.
Does not flash
It may not be possible to charge correctly. Refer to "Cannot Charge" to find a solution.