Article ID : 00055206 / Last Modified : 11/04/2018

Parts of the recorded video are white or appear washed out.

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This can occur when recording an extremely bright subject, such as the sun or a spotlight. It causes what is commonly referred to as a lens flare or ghost. To prevent this phenomenon, do not attempt to record subjects with such extreme brightness. Otherwise, consider using a compatible lens hood or filter to reduce the brightness - if applicable.