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Walkman® Digital Media Players

Why AAC or video files cannot be transferred to the player?

Article ID:356599(modified 01 Nov 2011)

Applicable Models

NWZ-A844, NWZ-A845, NWZ-A846, NWZ-A864, NWZ-A865, NWZ-A866, NWZ-E353, NWZ-E354, NWZ-E355, NWZ-E453, NWZ-E454, NWZ-E455, NWZ-S744, NWZ-S745, NWZ-S754, NWZ-S755, NWZ-S764, NWZ-S765

Question

Transferring AAC or Video files to the player.

Answer

To transfer AAC or video files, you need to transfer by using Windows® Media Player 11.

Install Windows® Media Player 11 from the Windows® Media Player download site, then transfer files again.

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