DSLR-A700/A700P/A700K and its supplied software
Sony is offering a firmware update as well as an update program for supplied application software Image Data Converter SR Ver.2.0 (hereafter IDC SR) and Image Data Lightbox SR Ver.1.0 (hereafter IDL SR) to owners of the affected units.
Any customers requiring this service are requested to download the update program file according to the following procedure.
We apologize for any inconvenience this may have caused and your kind understanding and cooperation would be much appreciated.
[Symptom to be improved]
1-1. Picture sharpness quality under low contrast condition, and noise level under high sensitivity condition.
1-2. Flash control for object at short range with non-ADI control lens.
α (alpha) software update
- IDC SR -
2-1. Image distortion may occur when “Highlight Color Distortion Reduction” is set to “Advanced”. (for models launched in USA only) - IDC SR
2-2. Non-compressed RAW file may be indicated incorrectly as compressed in image properties. (for models launched in USA only) - IDC SR and IDL SR
2-3. Color may be discrepant when the setting of Creative Style is other than default setting. - IDC SR
2-4. Mosaic image may be left partly after the image is developed. - IDC SR
2-5. Original image may not be displayed correctly in Double View mode. - IDC SR
[Applicable serial number]
To determine whether your Digital SLR camera requires the firmware update, click here to validate Serial No.
To determine whether your Digital SLR camera requires the software update, click here to validate Serial No.
[Applicable model name and serial number confirmation]
Model name and serial number are indicated on the sticker attached to the bottom of the unit.
Applicable firmware version: Ver.1
For instructions on how to check the version number and download the firmware update, please click here.
Applicable software version:
Image Data Converter SR Ver.2.0.00.xxxxx
Image Data Lightbox SR Ver.1.0.00.xxxxx
For instructions on how to check the version number and download the software update, please click here.
Personal information, such as your name and mailing address, provided to the contact above will be kept and used only for the above purpose. The information may be disclosed to the third party subcontractors that provide the free replacement service on behalf of Sony but will be strictly controlled and will not be used for any other purpose.