Article ID : 00152813 / Last Modified : 11/04/2018

Why does the volume become low or muffled during or after swimming?

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The sound quality may deteriorate if water gets inside the headphone sections (A). When you use your Walkman in the pool, be sure to choose the size of earbud carefully so that it fits fully into your ear and then insert the headphone sections firmly into your ears, so that there is no gap to allow water to get in.

In addition, to prevent your Walkman from accidently coming off your ears, install the adjustment band to neckband part before placing Walkman on your ears. After wearing Walkman with adjustment band attached, adjust the position the adjustment band to a position where it feels firmly.

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If water gets inside the headphone sections, hold your Walkman as illustrated and shake it about 5 times to remove the water. However, if there is still water is in the headphones, remove the earbud, put a dry cloth over the aperture of the headphone, and shake the headphones about 5 to 10 times.

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