Article ID : 00136647 / Last Modified : 11/04/2018

The number of Recommendation cards in Discover was reduced to one card.

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If you encounter this symptom or this message, please update your TV software to the latest version.
For how to update, refer to:  How to perform a software update.

NOTE:

  • Error messages:
    User needs to wait for generating recommended program or
    To display Recommended for you, a system update is required.
  • This error message is normally shown when the server side is preparing the recommended information, so please wait a couple of days for other Recommendation cards to appear.
  • Discover normally displays 3 or 4 Recommendation cards.