Article ID : 00116647 / Last Modified : 11/04/2018

Touchpad Remote Control does not work after doing a Factory data reset or after removing Touchpad Remote Control from the Device list in Bluetooth settings.

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Follow the steps below to register the remote.

  1. Make sure that the batteries are properly inserted.
  2. Update TV to the latest system software.
    For how to update, refer to: 
    How to perform a software update.
  3. Press and hold the INPUT button on the TV for at least 5 seconds, and register the Touchpad Remote Control from the screen that is displayed.

NOTE: If it still cannot be used after following the steps above, please initialize the Touchpad Remote Control .