Article ID : 00111864 / Last Modified : 11/04/2018

The SteadyShot function does not work.

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IMPORTANT: When using lenses or mount adapters manufactured by companies other than Sony®, optimal performance of the SteadyShot® function is not guaranteed.

The SteadyShot function may not work properly when the camera power has just been turned on, right after you point the camera towards a subject, or when the shutter button has been pressed all the way down without stopping halfway.When the SteadyShot function still does not work, follow the steps below.

  1. Check that the SteadyShot function is set to On.
    1. On the camera, press the MENU button.
    2. Select image (Camera Settings).
    3. Select SteadyShot.
    4. Select On.
  2. If the firmware version of the camera is 1.00 or below, update the System Software.

    NOTES:

    • Updating the System Software of the camera will improve the stability of the SteadyShot function.
    • To check the firmware version of the camera, follow these steps:
      1. On the camera, press the MENU button.
      2. Select image (Setup).
      3. Select Version.
  3. Set SteadyShot Settings properly.

    NOTE: The SteadyShot function does not work correctly when the camera cannot obtain focal length information from the lens. To allow the camera to obtain focal length information, adjust the SteadyShot Adjust and SteadyS. Focal Len settings.

    • To set the SteadyShot Adjust settings
      1. On the camera, press the MENU button.
      2. Select image (Camera Settings).
      3. Select SteadyShot Settings.
      4. Select SteadyShot Adjust.
      5. Select Manual.
    • To set the SteadyS. Focal Len settings
      1. On the camera, press the MENU button.
      2. Select image (Camera Settings).
      3. Select SteadyShot Settings.
      4. Select SteadyS. Focal Len.
      5. Select the focal length from 8 mm to 1000 mm to match the lens you are using.

If the above steps does not help to resolve the symptom, the product may require Service.