Article ID : 00103690 / Last Modified : 11/04/2018

I cannot install Media Go from Setup stored in my Walkman.

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Download Media Go from the following website and install it.

Media Go download website:
http://mediago.sony.com/enu/download

NOTE: A list of devices supported for use with the Media Go software is available at: http://mediago.sony.com/enu/supported-devices/.
The Media Go software may also work with other devices not on this list. However, we cannot guarantee operation if they are not on the list.