Article ID : 00153684 / Last Modified : 11/04/2018

How to transfer pictures to a computer running the Windows Vista operating system using a USB connection.

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IMPORTANT: A limited number of Sony cameras do not support USB connectivity with the Windows Vista operating system  and cannot use this procedure.

  1. Turn on the computer.
  2. Turn on the camera.
  3. Insert the recording media containing the pictures into the camera.
  4. Depending on your camera, set the USB Connection or Transfer mode setting in the menu to the Mass Storage, Normal, or PTP.
  5. Use the USB cable supplied with the camera to connect the camera to the computer.

    IMPORTANT:

    • Connection through a USB hub or other USB device such as a printer or keyboard is not supported and cannot be guaranteed. Connect the camera directly to a USB port on the computer.
    • If the USB connection from the camera is not recognized by the computer, disconnect the USB cable and repeat steps 4 and 5 using a different USB Connection or Transfer mode setting. If the connection is still not recognized, further troubleshooting is available .

    NOTES:

    • The computer will automatically install the USB driver for the camera.
    • When the camera connection is established, an AutoPlay window will appear.
  6. In the AutoPlay window, click Import pictures.
  7. In the Importing Pictures and Videos window, click the Import button.

    NOTE: After the pictures have been imported, the Windows Photo Gallery window will appear and display thumbnails of the imported images.