Article ID : 00106670 / Last Modified : 11/04/2018

Unable to detect the Bluetooth car stereo system with my Bluetooth audio device.

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If the Bluetooth car stereo is not detected by the Bluetooth audio device, check the following:

  1. Verify that the Bluetooth car stereo system has been paired with the Bluetooth audio device. Pairing the Bluetooth car stereo system and the Bluetooth audio device is required to establish connection between both units.
  2. If another Bluetooth device is connected to the car stereo, it must be disconnected before the new device will be detected.